Saturday, April 24, 2021

The making of a manager?

by Julie Zhuo

Was VP of Facebook, first Facebook intern


What’s a manager’s main job: 3P?

  • Purpose (set a vision): what should we do? Why we do it?

    • Vision: what success look like

    • Concrete vision: what’s the difference it will make?

  • People

    • What’s their unique value? How to capitalize it?

    • Do they know how to do good work? Skill

    • Do they want to do good work? Motivation

  • Process: to get thing done

    • How your team work together?


What’s the next big problem that your team can take on?

How can you help to make it happen?


How to measure the contribution?

  • How much a multiplier effect? (get better outcome from a group of people working together)


Feedback is a gift

  • Project/task specific

  • Behavior

  • Positive Action?

    • Specific

    • Clarify what success looks and feels like

    • Suggest next steps

  • Set clear expectations at the beginning

    • Every major disappointment is a failure to set expectations


Start to manage?

  • Create a list of things that can be better?

  • Prioritize them


Manage yourself

  • Strength and weakness?

  • What you value most?

  • What’s your trigger?


Manage small team

  • 1:1

    • What’s the priority?

    • What does great look like?

    • Provide feedback


    • What skills do you think I should work on in order to have more impact?


    • What’s the biggest challenge?


  • Identify

  • Understand

  • Suport


  • Meeting

    • Decision

      • What to decide?

      • What’s the possible choices? Their impact? Is it easily reversible? 

      • Who will be impacted? Are they invited?

      • After decision

        • Who will do it by when?

    • Braining storming

      • Post-it notes

      • Think alone and prepare 

    • Status update

    • Providing feedback

      • vision


Manage big team

  • Hiring top talent


Skill needs

  • Switch context

  • Delegate well


Reflection everyday


A good manager

  • Caring: care about your reports and what them to be more successful. 


Portfolio Approach

  • ⅓ short term

  • ⅓ mid-term

  • ⅓ long-term

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